A law which binds Scottish property managers to a new code of conduct will come into effect on Monday.
The legislation means factors will be required to meet certain standards of service or face a “robust” complaints procedure.
They will also have to join a online registration scheme by 1 October 2012.
The requirements are part of the Property Factors (Scotland) Act 2011, a new law passed last year by the Scottish Parliament.
An estimated 225,000 house owners in Scotland use property managers to carry out their repair and maintenance responsibilities on communal areas, roofs and stairwells.
help4letting deal with a number of the factoring companies throughout Scotland and although the majority of them provide a reliable and effective service there are a some that don’t! Let’s hope this new code of conduct can be beneficial to both home owners as well as the factoring companies involved.